"NEPH-CON"
" T "
NEF CONSULTING & TRAINING
-
AUTOMOBILE SALES TRAINING
-
AUTOMOBILE SERVICE WRITER TRAINING
-
AUTOMOTIVE SALES AND SERVICE MANAGEMENT CONSULTING
-
GOVERNMENT CONTRACTING TRAINING
-
CUSTOMER SERVICE MANAGEMENT TRAINING
-
Learn the fundamentals of selling an automobile .
-
Learn to properly meet a customer when they come to the dealership and how to understand their wants and needs.
-
Learn how to determine what you should tell a customer about a vehicle and how to know if you have something he or she is interested in buying.
-
Learn how to perform a demonstration drive using techniques promoted by all the trainers over many years of practice.
-
Learn to present a price to a customer and not leave all the profit on the table.
-
Understand how to “Ask for the Sale” and then carrying out a delivery of a vehicle working in conjunction with the other staff in the dealership.
ABOUT
NORMAN E. FREEMAN SR
Founder and Principal
-
20+ Years of Small Business Executive Management. Owned 2 Dealerships both employing 55 or more employees and ranked in the Black Enterprise Top 100 Black Owned Automobile Dealerships
-
10 Years of Middle and Upper Management for Fortune 100 Company
-
Multiple Contracts and Years of Training for Fortune 100
-
10 Years as a Virginia Certified Public Education Teacher
-
5 Years of Curriculum Development for State of Virginia
-
6 Years of Proposal Management and Development for Government Contractor
MISSION
NefconT’s mission is to provide reliable, affordable and effective consulting and training primarily concentrating on Business Processes, Operational Management, and Project Management for business in Sales and Service to the Public, Business to Business (B2B), and Business to Government (B2G).
Goal
NefconT’s goal is to become the consulting and training provider of choice for Start-up and Intermediate level businesses in the DMV, Richmond, VA, and Tidewater, VA markets seeking affordable consulting and training services in a variety of skill areas.
Values – NefconT will accomplish its mission and goals by consistently applying the following values to our work and interaction with our customers
-
Honesty
-
Sincerity
-
Integrity
-
Value Added
-
Loyalty
-
Respect
-
Efficiency
-
Consideration